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Refund and Returns Policy

At CirketSecret, we strive to ensure that our customers are fully satisfied with their purchases. Our digital products are designed to provide valuable insights and practical solutions for personal development, debt management, and relationship enhancement. However, we understand that there may be instances where you need to request a refund or return. Please read our policy below to understand how we handle such requests.

Refund Eligibility

  • Digital Products: Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed. However, we understand that there may be exceptional circumstances where a refund is warranted.
  • Exceptional Circumstances: Refunds may be considered on a case-by-case basis for the following reasons:
    • The product was not as described or expected.
    • The product was not accessible or downloadable.
    • Technical issues prevented the use of the product.

Requesting a Refund

If you believe you are eligible for a refund, please follow these steps:

  1. Contact Us: Email our customer support team within 14 days of your purchase. Please include your order number, the product name, and a detailed description of the issue.
  2. Review Process: Our team will review your request and may ask for additional information to understand the issue better.
  3. Resolution: We will notify you of our decision within 7 business days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges

We do not offer exchanges for digital products. If you experience any issues with your purchase, please contact our customer support team, and we will work with you to resolve the problem.

Thank you for choosing CirketSecret!

We appreciate your trust in our products and services. Our goal is to provide you with valuable resources that enhance your life and help you achieve your goals. If you have any feedback or suggestions, please do not hesitate to contact us.

CirketSecret – Unlock Your Path to a Balanced Life!